Contact Information and Legal Notice

Abbey Lane is an online fashion store operated by Smopie. We sell to customers through our UK online store.

Business Details

Store Name: Abbey Lane
Operated by: Smopie
Company Registration Number: 78230187
Address: Willem 2 Plein, 25, Valkenswaard, Noord-Brabant, 5554AJ, Netherlands
Website: https://www.abbeylane2010.co.uk
Email: info@abbeylane2010.co.uk
Phone: +44 1134900271

Customer Support

If you need help with a product, delivery, payment, cancellation, return or complaint, email info@abbeylane2010.co.uk. You can also telephone +44 1134900271. Please include the order number if relevant. We will reply as soon as reasonably possible.

Customer Service Hours

Monday to Friday: 9:00 am to 5:30 pm (UK time)

Business Address and Returns

The address above is the business correspondence address. Please do not send a return to this address without receiving the correct instructions. The return location may differ from our business address and, for some returns, may be outside the UK. The Returns and Refund Policy explains costs and rights.

Website Information

We make reasonable efforts to keep product and website information accurate. Photographs, lighting and device settings can affect the appearance of products. Information on the website is not intended to remove your statutory consumer rights. Please contact us if any listing appears inaccurate.

Other Policies

Our Shipping Policy, Returns and Refund Policy, Terms of Service, Privacy Policy, Cookie Policy and Payment Policy explain the details of orders and the use of our website.

Complaints

Please contact our customer care team in the first instance if you would like us to investigate a concern. We will try to resolve it fairly and in accordance with applicable law.

Get in touch

Contact us

Have a question about sizing, delivery, your order or a return? We’re always happy to help.